Category

Advisory
man vs machine
“Can machines think?” This is the question posed by Alan Turing in 1950 that started it all. And now, just over 70 years later, artificial intelligence (AI) is making its way into our lives in a big way. If you’re in the retail and ecommerce business, you’ve surely noticed how the technology is now being...
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The Importance of Strong Digital Leadership in 2022
Unfortunately, you can’t just slap your print catalog online and call yourself a digital brand. Nor will you achieve digital transformation simply by adding Slack for communication. So, what does it mean, and how does digital leadership play a role?
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Im delighted to have taken part in a webinar with, Ed Hornby and Buster Dover of Brave Bison / Greenlight Commerce and Jim Herbert of Big Commerce yesterday to discuss and debate the merits of how to optimise the customer experience. It was a great session and started with looking back to move forward. We reflected...
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image of people communicating using computers and phones
How to provide good digital consultancy when working remotely? 4 tips on how to do it successfully We thought it would be interesting to share some of our recent experiences with you some of this may resonate, either way, we’d love your feedback and comments! Recently we’ve been working fully remotely with a US-based client....
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A digitally-transformed business is philosophically, customer-centric. In the best examples, these two concepts go hand-in-hand. Of course, it is completely possible to transform a business into a digitally-oriented business without customer-centricity, but what for if not to be able to increase both its relevance to customers along with a responsive model that changes and adapts...
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Picture of apple Watch showing health metrics
In our recent post ‘The New Normal’, we identified six key themes for the new, emerging digital retail/ D2C world. 50-60% of retail sales will now be online as a result of Covid-19 and leaders and teams need to think and act, differently with immediate effect. In this episode, we examine the importance of Digital...
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