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• Strategic Planning

• Performance Optimisation

• Customer Strategy

• Diagnostic Capability Assessment

• Technology Evaluation

• Risk management

• Success story No1 - Large Multichannel Fashion Retailer

• Success story No2 - US Multi- Brand Holding Company

• Success story No3 - Global Supermarket Chain

ABOUT US

INSIGHTS

• Podcast Season 4 Summer 2024

• Podcast Transcript S4E1 - The Retail Challenge - with Ian Scott

• Podcast Transcript S4E2 - How the buying world should change with Anna Berry

• Podcast Transcript S4E3- Market Insights with Richard Lim

• Podcast Transcript S4E4- Why do software vendors oversell - with Jamie Hancox

• Podcast Transcript S4E5- Tracking and Using Customer Intent - with David Mannheim

• Podcast Transcript S4E6- Becoming a data driven organisation - with Penelope Bellegarde

• Podcast Season 3 Spring 2024

• Podcast Transcript S3E1 - Why you probably don't need to replatform - but why you might.

• Podcast Transcript S3E2 - Why your conversion rate obsession is obsolete - or isn't

• Podcast Transcript S3E3 - Why you dont need an SI....or you do

• Podcast Transcript S3E4 - Why you need more channels.....or not

• Podcast Transcript S3E5 - Why you will die without AI

• Podcast Transcript S3E6 - Efficiency is your new superpower & it’s not just about growth

• Podcast Season 2 Autumn 2023

• Podcast S2e1 - Lowering the cost of returns

• Podcast S2E2 - Strategy & Planning

• Podcast S2e3 - Headless

• Podcast s2e4 - Culture & Process

• Podcast s2e5 - HR & the Digital Challenge

• Podcast s2e6 - Multichannel - synchronising digital & physical

• Podcast Season 1 Summer 2023

• Podcast Transcript Episode 1

• Podcast Transcript Episode 2

• Podcast Transcript Episode 3

• Podcast Transcript Episode 4

• Podcast Transcript Episode 5

• Podcast Transcript Episode 6

• Podcast Transcript Episode 7

• Podcast Transcript S3E7 - Why Agile is dead

• Prospero Performance Gap Model

• Prospero Digital Maturity Curve Model

• Review of SAP fashion websites

BLOG

• Multichannel Success Podcast Season 4

• Digital Commerce Consulting & How it Might Help You

• Agile Is Dead But is it really - Lets Discuss

• Rationale-for-season-3-of-the-multichannel-success-podcast

• Mastering Efficiency: Achieving More with Less in Retail

• A Whitepaper - Customer Acquisition in the Evolving Digital Landscape

• Driving retail success: The impactful role of Digital Commerce Consulting

• The MultiChannel Success Podcast - Season 2

• Our Annual Black Friday research - Trust is declining but Multichannel is back in favour

• Implementing data analytics the right way

• The MultiChannel Success Podcast series - Season 1

• Digital Impact on Traditional newspapers

• Why do so many Headless/eCommerce strategic initiatives fail – 8 key reasons.

• Independent thought – Its rarer than you think.

• When does Agile stop being useful, and start being overused?

• Headless vs Monolithic eCommerce platforms

• Becoming a digital leader – 5 tips for managing organisational change

• Our annual survey shows nearly half think Black Friday no longer important.

• How to bust through Information Silos in the new Hybrid world of work – Pt2

• Sustainability in retail fashion – where we are and where things are going.

• How to bust through Information Silos in the new Hybrid world of work – Pt1

• Curiosity Quotient: Why Natural Curiosity is your greatest business asset.

• Man vs the Machine: the future of AI in retail and Digital Commerce

• How a holistic Vision can help you solve more business problems faster

• The Importance of strong digital leadership

• The Joys of Replatforming

• Brave Bison, Big Commerce and Prospero Webinar

• Delivering Digital change – Episode 1

• How to provide good digital consultancy when working remotely

• Review of fashion websites when using SAP commerce

• Behind Kingfisher's stellar numbers

• Amazon quick shop – or maybe not

• KPIs you must adopt to become customer-centric.

• Becoming customer-centric – the best survival strategy

• Episode 6 – The New Normal – Doing the basics really well.

• Episode 5 – The New Normal – Customer centricity, data and Insights.

• Episode 4 – The new Normal – Assessing your Digital health.

• Episode 3 – The new Normal – The importance of driving online adoption.

• Retail stores to re-open

• Episode 2 The New Normal – Building Agility into your organisation.

• Primark in Denial.

• SalesForce Commerce Cloud (SFCC) Quickstart programme

• Episode 1 - The New Normal

• The New Normal

• Who said What?

• Curiosity and not standing still

• Hidden in plain sight

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